Privacy Policy — Old Hollywood Candle Co.

Last updated: July 13, 2026

Old Hollywood Candle Co. (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using oldhollywoodcandleco.com (the “Site”), you agree to the practices described here.

1. Information We Collect

Information you give us directly:

  • Name, email address, and/or phone number when you join our waitlist, newsletter, SMS list, or 21 Club list
  • Shipping and billing information when you place an order
  • Any information you include in messages you send us (e.g., emails, contact forms)

Information collected automatically:

  • Basic site usage data (pages visited, browser type, device type, approximate location based on IP) via analytics tools
  • Cookies used for site functionality and, where applicable, marketing/retargeting purposes

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship orders
  • Notify you about Drops, waitlist status, and restock decisions
  • Send marketing emails and/or SMS messages, where you’ve opted in
  • Respond to inquiries sent via email or contact forms
  • Improve the Site and understand how it’s used
  • Comply with legal obligations

We do not sell your personal information to third parties. We will not share your Text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.

3. Email & SMS Marketing

If you opt in to our email list, SMS list, or waitlist:

  • You’ll receive messages related to Drop announcements, waitlist status, and occasional blog content
  • You can unsubscribe from email at any time via the unsubscribe link in any email
  • You can opt out of SMS at any time by replying STOP to any text
  • Message and data rates may apply for SMS; message frequency varies
  • Opting in is never a condition of purchase

We use third-party platforms (e.g., Klaviyo) to manage and send these communications, and your contact information is shared with these providers solely for that purpose, subject to their own privacy and security practices.

4. Third-Party Service Providers

We work with third-party services to operate the Site and our business, which may include:

  • Email/SMS marketing platform (e.g., Klaviyo)
  • Automation tools (e.g., ManyChat, for connecting social content to the blog)
  • Website hosting (e.g., your WordPress host)
  • Payment processing (e.g., Stripe, PayPal) — note that we do not store your full payment card information; this is handled directly by our payment processor
  • Analytics tools (e.g., Google Analytics), if used

5. Cookies

Our Site may use cookies and similar technologies to:

  • Remember items in your cart
  • Understand site traffic and usage patterns
  • Support advertising or retargeting, if applicable

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Your Rights & Choices

Depending on your state or country of residence, you may have rights to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications at any time
  • Opt out of the sale or “sharing” of personal information (we do not sell personal information)

To exercise any of these rights, contact us at [email protected].

7. Children’s Privacy

This Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records and complying with legal obligations.

9. Data Security

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

Questions about this Privacy Policy can be directed to: [email protected]